Cordarounds - sweet pants, sweeter customer service
I recently had a great experience with Cordarounds, an independent clothing company run by Chris Lindland. I stumbled upon the website I believe through del.icio.us, and found it to be a fun, quirky place that doesn’t take itself too seriously.
I ordered some pants and a blazer from them, and while I really dug the pants, the blazer was a bit large, so I had to return it. It took them some time to get to my return but Chris himself contacted me by email, and with a couple instantaneous email exchanges and a phone call, my return was processed very quickly. With inbox bankruptcy becoming a fad, it’s nice to see some people still realize that people love to get instant replies to their emails. Instant reply = instant satisfaction, no matter the content :-) Thanks for the quick service, Chris!
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